Email Open Tracking

MailSentra Pro can automatically add a small tracking image to eligible outgoing HTML emails while MailSentra logging is enabled. MailSentra records the first request for that image against the email log. Plain-text emails are not modified.

An image request is an open event, not proof that a person read the email. Email privacy proxies may request images automatically, and some email clients block images. Treat open counts as estimates of activity.

MailSentra does not store the request IP address or user agent for this feature. Disclose email open tracking in your site's privacy policy and follow the requirements that apply to your organization and recipients.